Coziest Turtleneck Poncho - Tan

WHEN WILL MY ORDER SHIP?

• Our business hours are Tuesday-Saturday 10:00am-5:30pm CST.  Please allow 1-2 business days for processing orders. Orders placed on Friday past 12pm CST will typically ship the following Monday. Weekends and Holidays are excluded from processing and shipping times, so please account for non-business days when selecting your shipping method.
• Orders will typically deliver between 2-7 business days from purchase date. 
• You will receive and email with tracking number once your purchase has been delivered. Be sure to provide your accurate email and phone number during check out. 
• Shipping cost will depend on weight of packaging.
• In the instance that your order will ship later than typical, we will send a follow-up email and let you know when it is expected to ship.  During the holiday season, shipping times may vary, and orders may take 5-7 business days to process and ship.  If you need your order quickly, please give us a call at (281) 993-4997 or send us an email at friendswood@apricotlaneusa.com.

 WHAT IS IN-STORE PICK UP?

• Once we receive your curbside order for in-store pickup, we will process it and send you an email letting you know it is available and ready for pickup. The majority of our items are available in-store and therefore we can process in-store pick-ups rather quickly. Curbside orders will be ready for pick up within 24 hours. All curbside orders are to be picked up within 30 days from your purchase date, if not picked up then the order will be restocked into the store and will be subjected to a $5 restocking fee, a gift card will be issued and will be valid for 90 days.

DO YOU OFFER EXPEDITED or Overnight SHIPPING!

• At this time expedited and overnight shipping is not offered. We will keep you posted and inform you when this changes. 

DO YOU SHIP TO P.O. BOXES OR APO'S?

• Yes!  We ship USPS to P.O. Boxes and Military addresses (thank you for your service)!  We are not able to offer expedited shipment with these recipients, so please keep that in mind!

DO YOU SHIP TO CANADA, ALASKA & HAWAII?

• Of course!  We certainly can't upset our faraway friends!  Unfortunately, shipping time frames are longer, and it may take up to 5-10 business days to receive your order.  Once your order ships, you will receive tracking information!

CAN I USE MY APRICOT LANE GIFT CARD ONLINE?

• Unfortunately, at this time, we are not set-up to accept gift cards purchased in the Apricot Lane brick and mortar stores.  If you are needing a gift card, we do offer E-Gift cards online that will be emailed to you.  Those gift cards are online specific and cannot be used in the Apricot Lane brick and mortar locations.  Sorry for any inconvenience this causes.

HOW CAN I TRACK MY ORDER?

• Once your order is processed and a shipping label has been created, you will receive an email with your tracking number.  It is always suggested to make an account with us so you can easily log in and keep track of your purchases. 

CAN I CHANGE MY SHIPPING ADDRESS ONCE MY ORDER HAS BEEN PLACED?

• If you put in the wrong address, please call us immediately during business hours at (281) 993-4997.  If it is outside of our business hours, please email us at friendswood@apricotlaneusa.com.  We begin processing orders immediately, so please know that we will do our best to update your info, but if the item has already been packaged, there is nothing we can do.  If you are using PayPal or Apple Pay as a form of payment, please make sure your shipping info is up-to-date!

I HAVE A QUESTION I DIDN'T SEE LISTED HERE!

• Give us a call during business hours Tues-Sat 10:00am-5:30pm CST at (281) 993-4997 or email us at friendswood@apricotlaneusa.com.

As a boutique, we carry a variety of high quality brands.  The sizing for each brand and item can vary. Items that we believe do not fit typically will be indicated in the description and sizing up or down will be suggested. If you are between sizes or need assistance selecting the proper size, please contact us at (281) 993-4997 or send us an email at  friendswood@apricotlaneusa.com.

See the contemporary size guide below for a rough estimate.

Common fashion terms used to explain sizing/cut:

"Oversized" -- item has a looser, more forgiving fit  

"Body-Con"-- item is form-fitting and tighter.

"Cropped" -- item stops before the expected or typical length.

"True-to-size" -- size is relative to what the size guide suggests.